Collection, processing and use of personal data
You can generally use our website without providing personal data. We only retain access data without personal reference, such as the page from which you visit us or the time of the server request. These data (server log files) do not allow us to identify you but help us improve our service.
Where personal data such as your name, address or email address are collected on our pages, this is always voluntary. These data are not passed on to third parties without your express consent.
MUC-Drive collects and processes certain personal data in connection with this website and the newsletter insofar as permitted by applicable law. This helps us understand our customers’ and prospective customers’ interests and wishes regarding our communications and products.
Personal data are only collected when you voluntarily provide them while booking, opening a customer account, submitting an enquiry through our contact form or subscribing to our newsletter. We use the data you provide exclusively to process and fulfil your booking or enquiry. Information submitted through a contact form, including contact details, is retained to handle your enquiry and any follow-up questions. We do not pass on these data without your consent. Once the contract has been fully performed and the booking price paid in full, your data are blocked from further use. They are deleted after the applicable tax and commercial retention periods expire, unless you have expressly consented to their continued use.
Cookies
We use cookies to make your visit to our website attractive and offer certain functions. These are small text files saved by your browser on your device. Some cookies are deleted when your browser session ends (session cookies). Persistent cookies remain on your device and allow us to recognise you on a later visit. You can delete these manually in your browser at any time. They also help us analyse how visitors use our website and measure the success of certain marketing activities, allowing us to tailor our website and newsletter to users’ interests.
Most browsers accept cookies by default. You can independently allow or block temporary and stored cookies in your security settings.
For more information about cookies, visit https://www.networkadvertising.org or https://www.allaboutcookies.org
IP addresses
We do not store or use your computer’s IP address for marketing purposes. IP addresses recorded by our web servers are stored only briefly and used exclusively to detect and prevent misuse.
External service providers
We commission external service providers, such as data centres, for certain activities connected with our website and email communications. These providers process data only according to our instructions, are bound by this privacy policy and are monitored by us. Under no circumstances may they use data collected or processed on our behalf for their own purposes.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential information, such as enquiries you send us as the website operator, this website uses SSL or TLS encryption. You can recognise an encrypted connection by the address changing from http:// to https:// and by the padlock symbol in your browser.
When SSL encryption is active, data you send us cannot be read by third parties.
Disclosure of personal data
Your data are shared with the transport provider assigned to your journey and its driver. Only data necessary to carry out the journey are shared: first and last name, telephone number, flight information, pickup address and destination. To process payments, we share your payment details with the financial institution commissioned to handle payment.
Your rights
You have the right at any time to receive free information about your stored personal data, their source and recipients and the purpose of processing, and to request rectification, erasure or restriction of processing and to object to processing (Articles 15–21 GDPR). You also have the right to complain to the competent data protection supervisory authority. Please address questions to MUC-Drive, Schusterweg 6b, 85375 Neufahrn b. Freising, or email info@muc-drive.de.
Data security
Your personal data are transmitted over the internet using SSL encryption during booking. Credit card details are not stored by us but collected and processed directly by our payment providers Stripe or PayPal. We protect our website and other systems through technical and organisational measures against destruction, loss, alteration, disclosure or access by unauthorised persons. Your customer account can only be accessed by entering your personal password. We recommend keeping your login details confidential and closing the browser window after completing your enquiry or booking, particularly on a shared computer.